Keep Simpro or AroFlo. Add the front end they were never built for.
We're Pipereply. We help trade businesses win more work through better follow-up, automation and AI. Simpro and AroFlo run your jobs. We win them in the first place, and hand them over clean. If you run either, we're the right partner to talk to.
Simpro and AroFlo run the work. Pipereply wins it.
Simpro or AroFlo
- Quoting, scheduling and jobs
- Inventory and invoicing
- Your system of record, exactly as today
Pipereply
- Every enquiry answered, qualified and booked
- Quotes followed up until there's a clear answer
- Past customers turned back into work
We never ask you to rip out software that works. Pipereply sits in front of your job management, so more of your pipeline reaches it as won work.
A two-way bridge. The mess stays out of your job system.
Enquiries, tyre-kickers and half-finished conversations live in Pipereply. Only real work crosses into Simpro or AroFlo, and the outcome flows back.
Every enquiry starts here
AI answers, qualifies and books. Smart forms collect the details.
The record pushes across
Customer, site, history and notes go across. No re-typing.
Your team runs the job
Quoting, scheduling and invoicing stay where they already work.
The outcome flows back
Job status returns for follow-up, reviews, repeat work and support.
Direct API integrations on our own orchestration layer. Simpro Registered Partner and AroFlo integration partner. Fields and flows are mapped to how you use your system.
Everything before the job, and after it.
Database reactivation
Old enquiries, unsold quotes and past customers turned back into booked work.
AI agents
Answer calls, texts and chats, qualify the enquiry and follow up, so nothing waits for the office.
Booking and qualifying
Appointments and site visits booked straight into the calendar, with the right questions asked first.
Smart forms
Forms that collect the details your team needs, then push them into Simpro or AroFlo when the job is real.
Automations
Quote follow-up, reminders and review requests that run on their own.
Follow-up and tickets
After the job, AI helps with follow-ups and support tickets, with the full job history to hand.
Your next jobs are already in your database.
- 1
Analyse and segment
We split your database into the groups worth talking to. - 2
Agree the offer
Offer and strategy set with you, for the work you want more of. - 3
Run the campaign
We build and manage it. Interested customers go to your team to close. - 4
See the results
Dashboards show enquiries, quotes and sales as they come in.
in revenue reported by one client in under a month, from their old database alone. About halfway through the campaign, and tracking towards around $1 million.
Revenue, not profit. An example, not a promise: results depend on your database, offer and team capacity.
Established trade businesses on Simpro or AroFlo.
Any trade. The best fit has years of customers in the database, a team that can take on more work, and enquiries coming in from more than one place.
- Electrical
- Plumbing
- HVAC and air conditioning
- Fire and security
- Solar and batteries
- Building and maintenance
- Multi-site and franchise networks
Smaller team? Our new platform answers every enquiry in about a minute, drafts quotes from your own prices and follows them up. 14 days free, from $299 a month AUD ex GST. See the platform
Let's look at your database.
Leave your details and Joern will be in touch for a scoping call: your database, goals and capacity, then a recommended approach.